Policy Statement

XIGA MONEY – Privacy Policy

Effective Date: July 24, 2025

XIGA MONEY (“XIGA,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile app, and related money transfer services (collectively, the “Service”).

By using our Service, you agree to the collection and use of information in accordance with this policy.


1. Information We Collect

We collect the following types of information when you use XIGA MONEY:

a. Personal Information

  • Full name

  • Date of birth

  • Contact details (email, phone, address)

  • Government-issued ID (passport, driver’s license, etc.)

  • Photos or selfie (for identity verification)

  • Social Security Number or ITIN (where required)

b. Recipient Information

  • Name and contact of the person receiving money

  • Mobile money or bank account information of the recipient

  • Transaction history

c. Technical Information

  • Device type and IP address

  • Location data (with permission)

  • Browser type and usage patterns

  • App activity logs and cookies


2. How We Use Your Information

We use your information to:

  • Facilitate and complete your money transfers

  • Verify your identity and comply with legal obligations

  • Prevent fraud, money laundering, and terrorist financing

  • Communicate with you about transactions, updates, and promotions

  • Improve our product, services, and customer experience

  • Provide customer support


3. Sensitive Payment Information

🔒 Important Security Notice:

Your bank account number, debit/credit card details, and PIN are NOT processed or stored on XIGA MONEY's servers.
These sensitive financial details are securely handled by PCI-compliant, third-party payment processors (such as Stripe, Plaid, or other regulated providers).

XIGA MONEY does not collect, store, or have access to your PIN or full payment credentials.

All payment-related data is encrypted and securely transmitted directly to our trusted processors, ensuring that your financial information remains protected at all times.


4. Sharing Your Information

We may share your information with the following trusted third parties:

  • Banking and payout partners (to complete your transactions)

  • Identity verification providers (to ensure regulatory compliance)

  • Payment processors and card networks

  • Regulatory and law enforcement agencies, as required by law

  • Cloud and IT service providers (who support our infrastructure)

All partners are contractually obligated to protect your data and only use it for the purposes for which it was shared.


5. Data Storage and Security

We use industry-standard security measures, including:

  • SSL encryption

  • Secure cloud infrastructure

  • Two-factor authentication

  • Access controls and monitoring

Your data is stored securely in the United States and may be retained for up to 7 years to comply with financial regulations.


6. Your Choices and Rights

You have the right to:

  • Access the personal information we hold about you

  • Correct or update your information

  • Request deletion (subject to legal retention requirements)

  • Withdraw consent for marketing communications

To exercise these rights, contact us at admin@xigamoney.com.


7. Cookies and Tracking Technologies

We use cookies and analytics tools to understand how users interact with our platform and improve functionality. You can manage cookies through your browser settings.


8. Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect information from minors.


9. Third-Party Websites

XIGA MONEY may contain links to third-party sites (e.g., partner banks, payout providers). We are not responsible for the privacy practices of these sites.


10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or app alerts. Your continued use of the Service indicates acceptance.


11. Contact Us

📍 XIGA MONEY
1702 W Tuckey Ln, Unit 203
Phoenix, AZ 85015, USA
📧 Email: admin@xigamoney.com
📞 Phone: (602) 813-8552